Next day UPDATE: we came back, searching for the parking ticket/card at the abandon floor. And we FOUND it. The card states, if we damage/lost the card we have to pay 100.000vnd and they ask for 500.000vnd.
They also promised if we could find the card and return, they will give us back the money bu
t NO, he took 500.000 and said he already submit the money to the management. SCAM!!!!!!!!!
—o0o—
Terrible service!!! We checked out right after seeing the room, at 23:30 with a newborn and a kid.
We were requesting a non-smoking room. Guess what, the room was filled with cigarette smell so bad that I had a headache immediately. We drove almost 9 hours to reach the hotel, so tired, we couldn’t bear it; hence, we checked out, didn’t matter that we already paid.
Some part of the building was still under construction, looking messy and unprofessional. No instruction.
No supporting service whatsoever!
Our mistake, we lost the parking ticket, and the security asked for 500.000VND which is weird because we have our car registration ready, and the was no parking system at all (the one taking picture of plate number). We wanted to get the hell out of there badly so we paid the freaking guy anyway.
I ALWAYS take pictures of hotels that we stay; but this one, I don’t even wanna stay for picture!
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