Somerset West Point Hanoi

Excellent staff. Extremely helpful, understanding and responsive. Especially the front desk staff and Pham Thi Minh Phuong, who responded very promptly to my request for amended breakfast timings.

It is a very good place for us.
Staffs especially Annie, Iris, Nova, and Harding are so kindly for our child.
Thanks so much!!!

Right in the perfect location. Rooms are spacious and clean. Staff are welcoming. Facilities are perfect and the atmosphere is friendly and elegant.

I stayed here for a long-term period from March to June, and everything was excellent, from the facilities management to the overall service. I especially received a lot of help from one of the staff members, Ethan, who was incredibly supportive and professional.||If you have business or personal matters in Hanoi, I highly recommend this hotel. Show more

Good location and accommodation.

The hotel apartment is so good , the staff always smiling and applying all ur needs , i am a crew and go to a lot of hotels around the world, this is the first time i wanted to make a review of something, location is very near to the city , u have literally everything u need around you, is the best option for vacation Show more

Nice stay, all the staffs are friendly, helpful especially Annie and Jenny. Thanks for all your help.

The security is excellent, the parking lot is spacious, and the service is professional.