Somerset West Point Hanoi

Excellent staff. Extremely helpful, understanding and responsive. Especially the front desk staff and Pham Thi Minh Phuong, who responded very promptly to my request for amended breakfast timings.

房间超大，设施也算齐全，但是浴缸下水塞子坏了。阳台上可以观赏西湖夜景。早餐不算丰盛，马马虎虎吧。去机场比较方便。

It is a very good place for us.
Staffs especially Annie, Iris, Nova, and Harding are so kindly for our child.
Thanks so much!!!

Right in the perfect location. Rooms are spacious and clean. Staff are welcoming. Facilities are perfect and the atmosphere is friendly and elegant.

I stayed here for a long-term period from March to June, and everything was excellent, from the facilities management to the overall service. I especially received a lot of help from one of the staff members, Ethan, who was incredibly supportive and professional.||If you have business or personal matters in Hanoi, I highly recommend this hotel. Показать ещё

Tôi rất cám ơn Nhân viên An ninh Nguyễn Đữc Hiếu trực hầm xe, đã phát hiện chìa khóa và ví tiền tôi quên , đã trách nhiệm, nghiêm túc, thông báo và làm thủ tục hoàn trả cho tôi đầy đủ. Đánh giá cao công tác an ninh, tác phong LV ở đây!

מלון מפואר מקסים מאוד מרכזי שירות מעולה חדרים מאוד מפנקים יפים וגדולים מאד מומלץ!!!

Ksan đẹp, tiện nghi vì có nhiều cửa hàng tiện lợi với cf quanh đây. Lễ tân nhiệt tình